Privacy Policy

This policy explains what information Palmer Heating and Air (“we”) collects through this website and how we use it.

What we collect

When you fill out our service request form, we collect the information you enter: your name, phone number, email address, ZIP code and a description of your request. When you call or text us, we receive your phone number. Like most websites, our hosting provider records basic technical data such as IP address and browser type.

How we use it

We use your information only to respond to your request, schedule and perform service, and follow up about the work. With your consent, we may text you about your appointment or ask for a review. Message and data rates may apply; reply STOP to opt out of texts.

Who we share it with

We do not sell your information. We share it only with service providers that help us run the business (for example, our scheduling and messaging tools) and only as needed to serve you, or when required by law.

Online booking

Online appointments are handled by our scheduling provider, FieldEdge, which has its own privacy policy.

Cookies and analytics

This site may use cookies and analytics tools to understand how visitors use it. You can block cookies in your browser settings.

Your choices

To ask what information we have about you, or to have it corrected or deleted, call us at (661) 889-0990.

Changes

We may update this policy from time to time. The latest version will always be on this page.